In order to identify if this is a compatability related issue, I would suggest you to try installing the program in compatibility mode by following the steps below and check if it helps. Right-click on the setup file and click onĬlick on the ‘compatibility’ tab and check the box I wrote Family Tree Maker is Updated and Shipping Now on 2 March 2016. FAMILY TREE MAKER New FTM 2014.1 and Mac 3.1. What you will get and when depends on what FTM version you currently have: 1. Users of FTM 2014 and Mac 3: Hang in there FREE updates are coming. ‘Run this program in compatibility mode for’ and select the appropriate Windows operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists. Thereafter, the first update came in November 2019. If the issue persists, I would suggest you to contactįor further assistance, They will be better suited to guide you with this. The official home page for Family Tree Maker customer support, with free live chat 24/7, updates and other resources, for all versions including our newest release, FTM 2019. More about 24.0.1 update :-Important changes with Ancestry and Family Search have imbibed in this update patch for Family Tree Maker 2019. If you have any Windows related queries in the future, let us know.
